TruConnect

Phone Number
800-430-0443
Email

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Location

1510 E Florence Ave, Los Angeles, CA 90001-2536
Office Website
https://www.truconnect.com/plans

The minutes provided by TruConnect can be used for making local and domestic long-distance calls, as well as for text messaging. The choices available may vary depending on your state and what best aligns with your communication preferences and requirements.

ACP-only Plan

Android or LTE hotspot device

Unlimited talk

Unlimited text

8GB data monthly

Free international calling
ACP + Lifeline Plan (California)

Android or LTE hotspot device

Unlimited talk

Unlimited text

14GB data monthly

Free international calling
ACP + Lifeline Plan

Android or LTE hotspot device

Unlimited talk

Unlimited text

Up to 12.5GB data monthly

Qualification

To qualify for TruConnect, participants must meet one of the two eligibility criteria: income-based or program-based qualification.

1. Income-Based Qualification:

A subscriber qualifies for the program if their household income is at or below 135% of the Federal Poverty Guidelines. These guidelines are updated annually, and the specific income thresholds depend on the household size and location. Here’s how it works:

Income Thresholds: The Federal Poverty Guidelines set income limits based on the number of people in the household. For example, a family of four in a high-cost area may have a higher income limit than a similar family in a lower-cost area. Individuals whose incomes fall below this threshold are eligible for the program.
Financial Assistance: By offering a free mobile phone to those below this income threshold, the program helps ease the financial burden for households already struggling to meet basic needs. Access to a free phone helps them stay connected to healthcare, job opportunities, and social support systems.
Communication for Daily Needs: For individuals facing financial difficulties, a mobile phone can be a critical tool. Whether for job applications, healthcare appointments, or connecting with family and friends, a phone is essential for maintaining communication and accessing services.

2. Program-Based Qualification:

Alternatively, individuals can qualify for the free mobile phone program if they are enrolled in one of several government assistance programs. These programs provide crucial support to low-income individuals and families, and enrollment in any one of them automatically qualifies a person for the program. Below are the programs that qualify participants:

Supplemental Nutrition Assistance Program (SNAP):
- SNAP, formerly known as food stamps, provides financial assistance to low-income families to help them purchase food.
- If an individual or family is receiving SNAP benefits, they automatically qualify for the free mobile phone program. This ensures that those already receiving food assistance can also stay connected to other critical services.
Medicaid:
- Medicaid offers healthcare coverage to low-income individuals, including children, elderly adults, and people with disabilities.
- Those enrolled in Medicaid automatically qualify for the program, which ensures they can stay connected to healthcare providers, make appointments, and receive medical services when needed.
Supplemental Security Income (SSI):
- SSI provides financial support to elderly, blind, or disabled individuals who have little or no income.
- People receiving SSI benefits automatically qualify for the mobile phone program, allowing them to stay in touch with family, medical professionals, and social services.
Federal Public Housing Assistance (FPHA):
- FPHA assists low-income families with housing costs, ensuring they can afford safe and stable housing.
- If an individual or family receives FPHA benefits, they automatically qualify for the free mobile phone program, which helps them stay connected to landlords, housing authorities, and other vital services.
Veterans Pension and Survivors Benefits:
- This program provides financial assistance to low-income veterans, their spouses, and dependents.
- Veterans and their families who are enrolled in this program qualify for the free mobile phone, helping them stay connected to healthcare services and community support networks.
Bureau of Indian Affairs General Assistance (BIA):
- The BIA provides financial support to Native American individuals and families, particularly those living on reservations.
- Those enrolled in the BIA General Assistance program are eligible for the free mobile phone program, ensuring that people in remote areas have access to essential communication.
Tribal Head Start:
- This early childhood education program is designed for Native American children and their families.
- Families with children enrolled in Tribal Head Start qualify for the program, ensuring that parents stay connected to their child’s education and community services.
Tribal Administered Temporary Assistance for Needy Families (TANF):
- TANF provides temporary financial aid to Native American families with children who are experiencing financial hardship.
- Enrolled families automatically qualify for the mobile phone program, which helps them access work opportunities, childcare, and other critical services.
Food Distribution Program on Indian Reservations (FDPIR):
- This program offers nutritious food to low-income households on Indian reservations.
- Participation in FDPIR qualifies individuals for the free mobile phone program, helping them stay connected to health and social services.
By meeting one of these two criteria—either qualifying based on income or enrollment in one of the listed government assistance programs—individuals become eligible for the free mobile phone program. This initiative is designed to help low-income individuals and families access essential services. A mobile phone is an important tool for staying connected to healthcare providers, job opportunities, family, and emergency services. Ultimately, the program helps reduce the digital divide and improves the quality of life for those who need it most.

Am I Qualitified?

Special plans

Exclusive Mobile Plans

Our mobile service offers a range of special plans tailored to suit the needs of our diverse customer base. Below are the details of our various offerings, specifically designed for California and other states.

California Mobile Plan

If you reside in California, you are eligible for our comprehensive mobile plan which includes:

Unlimited Texting: Communicate freely without worrying about message limits.
Unlimited Voice Calls: Enjoy the freedom of making calls without restrictions.
Data Allowance: 500MB of mobile data to stay connected online.
Free Smartphone: Upon enrollment, you will receive a complimentary smartphone, typically featuring Android technology.
International Calling: Benefit from 200 minutes of calling specifically to Mexico.

This plan is designed to offer you seamless communication and connectivity, making it ideal for both personal and professional use.

Plans for Other States

For residents outside of California, we have tailored plans that cater to your communication needs. These plans include:

Voice Calling: 100 minutes of calling each month, perfect for those who need to stay in touch but do not require extensive calling.
Unlimited Texting: Send messages without any limitations.
Data Allowance: 500MB of mobile data, allowing you to browse and connect on the go.

While these plans may differ from the California offering, they are designed to provide essential connectivity for users in other states.

Texas Mobile Plan

Our Texas plan offers a unique set of features, catering specifically to the needs of Texas residents. This plan includes:

Data Allowance: 500MB of data for online activities.
Unlimited Texting: Send as many texts as you wish without concerns about limits.
Voice Calling: 100 minutes of voice calls, suitable for light phone users.

This plan is designed to provide flexibility and essential communication tools, ensuring that you stay connected while managing your budget.

Conclusion

Whether you choose the comprehensive California plan or the more basic offerings available in other states, we aim to provide you with reliable service and features that accommodate your lifestyle. Our goal is to ensure that you have the tools you need for effective communication, whether through texting, calling, or data usage. Explore our plans today and find the perfect fit for your mobile needs!