Safelink Wireless

Phone Number
800-723-3546
Email

—
Location

PO Box 160490 Hialeah, FL 33016-9997
Office Website
https://www.safelinkwireless.com/

The minutes provided by Safelink Wireless can be used for making local and domestic long-distance calls, as well as for text messaging. The choices available may vary depending on your state and what best aligns with your communication preferences and requirements.

Lifeline + ACP

Free smartphone or BYOP

Unlimited talk

Unlimited text

Calls to Canada and Mexico

25GB high speed data

Up to 5GB of hotspot data
ACP Plan

Free SIM card

Unlimited talk

Unlimited text

Calls to Canada and Mexico

10GB data

Includes 5GB of hotspot data
Lifeline Plan

Free SIM card

350 voice minutes

Unlimited texts

4.5GB data

Qualification

To qualify for Safelink Wireless, participants must meet one of the two eligibility criteria: income-based or program-based qualification.

1. Income-Based Qualification:

A subscriber qualifies for the program if their household income is at or below 135% of the Federal Poverty Guidelines. These guidelines are updated annually, and the specific income thresholds depend on the household size and location. Here’s how it works:

Income Thresholds: The Federal Poverty Guidelines set income limits based on the number of people in the household. For example, a family of four in a high-cost area may have a higher income limit than a similar family in a lower-cost area. Individuals whose incomes fall below this threshold are eligible for the program.
Financial Assistance: By offering a free mobile phone to those below this income threshold, the program helps ease the financial burden for households already struggling to meet basic needs. Access to a free phone helps them stay connected to healthcare, job opportunities, and social support systems.
Communication for Daily Needs: For individuals facing financial difficulties, a mobile phone can be a critical tool. Whether for job applications, healthcare appointments, or connecting with family and friends, a phone is essential for maintaining communication and accessing services.

2. Program-Based Qualification:

Alternatively, individuals can qualify for the free mobile phone program if they are enrolled in one of several government assistance programs. These programs provide crucial support to low-income individuals and families, and enrollment in any one of them automatically qualifies a person for the program. Below are the programs that qualify participants:

Supplemental Nutrition Assistance Program (SNAP):
- SNAP, formerly known as food stamps, provides financial assistance to low-income families to help them purchase food.
- If an individual or family is receiving SNAP benefits, they automatically qualify for the free mobile phone program. This ensures that those already receiving food assistance can also stay connected to other critical services.
Medicaid:
- Medicaid offers healthcare coverage to low-income individuals, including children, elderly adults, and people with disabilities.
- Those enrolled in Medicaid automatically qualify for the program, which ensures they can stay connected to healthcare providers, make appointments, and receive medical services when needed.
Supplemental Security Income (SSI):
- SSI provides financial support to elderly, blind, or disabled individuals who have little or no income.
- People receiving SSI benefits automatically qualify for the mobile phone program, allowing them to stay in touch with family, medical professionals, and social services.
Federal Public Housing Assistance (FPHA):
- FPHA assists low-income families with housing costs, ensuring they can afford safe and stable housing.
- If an individual or family receives FPHA benefits, they automatically qualify for the free mobile phone program, which helps them stay connected to landlords, housing authorities, and other vital services.
Veterans Pension and Survivors Benefits:
- This program provides financial assistance to low-income veterans, their spouses, and dependents.
- Veterans and their families who are enrolled in this program qualify for the free mobile phone, helping them stay connected to healthcare services and community support networks.
Bureau of Indian Affairs General Assistance (BIA):
- The BIA provides financial support to Native American individuals and families, particularly those living on reservations.
- Those enrolled in the BIA General Assistance program are eligible for the free mobile phone program, ensuring that people in remote areas have access to essential communication.
Tribal Head Start:
- This early childhood education program is designed for Native American children and their families.
- Families with children enrolled in Tribal Head Start qualify for the program, ensuring that parents stay connected to their child’s education and community services.
Tribal Administered Temporary Assistance for Needy Families (TANF):
- TANF provides temporary financial aid to Native American families with children who are experiencing financial hardship.
- Enrolled families automatically qualify for the mobile phone program, which helps them access work opportunities, childcare, and other critical services.
Food Distribution Program on Indian Reservations (FDPIR):
- This program offers nutritious food to low-income households on Indian reservations.
- Participation in FDPIR qualifies individuals for the free mobile phone program, helping them stay connected to health and social services.
By meeting one of these two criteria—either qualifying based on income or enrollment in one of the listed government assistance programs—individuals become eligible for the free mobile phone program. This initiative is designed to help low-income individuals and families access essential services. A mobile phone is an important tool for staying connected to healthcare providers, job opportunities, family, and emergency services. Ultimately, the program helps reduce the digital divide and improves the quality of life for those who need it most.

Am I Qualitified?

Special plans

Exclusive Plans for California Residents

Residents of California often enjoy more advantageous offerings when it comes to free government cell phone services. This is primarily due to the fact that local cell phone providers in California typically extend a more substantial monthly subsidy compared to the federal assistance available in other regions. As a result, individuals in California generally benefit from an enhanced package that includes an abundance of texts, talk time, and data. Below is a detailed overview of what individuals can anticipate from their plans in California:

Unlimited texting and unlimited voice calls, along with 500MB of complimentary data.
Unlimited texting and unlimited voice calls, plus 1.2 GB of data for a nominal fee of $10 each month.
Unlimited texting and unlimited voice calls, coupled with 4GB of data for a monthly charge of $17.60.
Unlimited texting and unlimited voice calls, alongside 10 GB of data for just $32.60 each month.

Plans for Other States

For residents living outside California, including Puerto Rico and the District of Columbia, here’s what to expect from the Lifeline Assistance free government cell phone initiative:

Bring Your Own Phone Option

If you choose to utilize your own compatible GSM smartphone, you’ll be provided with a complimentary SIM card. The plan includes unlimited text messaging, 350 free monthly voice minutes, 1 GB of data for the initial three months, and thereafter, an update of 500MB of data each month.

Receiving a Free Phone

If you prefer to receive a phone, a free smartphone equipped with data and Wi-Fi capabilities will be provided. This option includes unlimited text messages and 353 voice minutes per month, along with 500MB of data.

Understanding the Program

There’s no need to sign a contract, and signing up for SafeLink Wireless is entirely free. You have the flexibility to submit your application online or via a phone call. The registration process is straightforward and quick, allowing you to access the following features with your SafeLink Wireless phone:

Essential features such as call waiting, caller ID, and voicemail.
Capability for international long-distance calls.
Unused minutes may roll over, contingent on the specific plan you select.
The mobile device will remain active for one full year from the date of shipment. Annually, you will need to recertify your eligibility for the program.

It's important to note that California residents typically receive a more generous allocation of text messages and talk time compared to their counterparts in other states. Additionally, while residents in California often have access to more advanced Android smartphones, individuals in other states may receive basic mobile devices.

Accessing Additional Minutes

Should you exhaust your monthly minutes before the cycle concludes, rest assured you remain covered. TracFone Airtime Cards can be acquired from various retailers including CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. Alternatively, these minutes can also be purchased online.

The standard plan typically provides around 350 minutes each month; however, you have the option to purchase additional minutes as needed. This service is facilitated through our dedicated SafeLink Wireless/Tracfone Minutes page, where you may also utilize Tracfone promo codes to unlock special deals on the program.

In summary, both California residents and those from other states have access to valuable mobile services through government assistance programs, although the offerings and benefits may vary significantly based on location.