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Phone Number800-723-3546
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Email—
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LocationPO Box 160490 Hialeah, FL 33016-9997
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Office Websitehttps://www.safelinkwireless.com/
The minutes provided by Safelink Wireless can be used for making local and domestic long-distance calls, as well as for text messaging. The choices available may vary depending on your state and what best aligns with your communication preferences and requirements.
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Lifeline + ACP
Free smartphone or BYOP
Unlimited talk
Unlimited text
Calls to Canada and Mexico
25GB high speed data
Up to 5GB of hotspot data
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ACP Plan
Free SIM card
Unlimited talk
Unlimited text
Calls to Canada and Mexico
10GB data
Includes 5GB of hotspot data
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Lifeline Plan
Free SIM card
350 voice minutes
Unlimited texts
4.5GB data
Qualification
To qualify for Safelink Wireless, participants must meet one of the two eligibility criteria: income-based or program-based qualification.
1. Income-Based Qualification:
A subscriber qualifies for the program if their household income is at or below 135% of the Federal Poverty Guidelines. These guidelines are updated annually, and the specific income thresholds depend on the household size and location. Here’s how it works:
- Income Thresholds: The Federal Poverty Guidelines set income limits based on the number of people in the household. For example, a family of four in a high-cost area may have a higher income limit than a similar family in a lower-cost area. Individuals whose incomes fall below this threshold are eligible for the program.
- Financial Assistance: By offering a free mobile phone to those below this income threshold, the program helps ease the financial burden for households already struggling to meet basic needs. Access to a free phone helps them stay connected to healthcare, job opportunities, and social support systems.
- Communication for Daily Needs: For individuals facing financial difficulties, a mobile phone can be a critical tool. Whether for job applications, healthcare appointments, or connecting with family and friends, a phone is essential for maintaining communication and accessing services.
2. Program-Based Qualification:
Alternatively, individuals can qualify for the free mobile phone program if they are enrolled in one of several government assistance programs. These programs provide crucial support to low-income individuals and families, and enrollment in any one of them automatically qualifies a person for the program. Below are the programs that qualify participants:
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Supplemental Nutrition Assistance Program (SNAP):
- SNAP, formerly known as food stamps, provides financial assistance to low-income families to help them purchase food.
- If an individual or family is receiving SNAP benefits, they automatically qualify for the free mobile phone program. This ensures that those already receiving food assistance can also stay connected to other critical services.
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Medicaid:
- Medicaid offers healthcare coverage to low-income individuals, including children, elderly adults, and people with disabilities.
- Those enrolled in Medicaid automatically qualify for the program, which ensures they can stay connected to healthcare providers, make appointments, and receive medical services when needed.
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Supplemental Security Income (SSI):
- SSI provides financial support to elderly, blind, or disabled individuals who have little or no income.
- People receiving SSI benefits automatically qualify for the mobile phone program, allowing them to stay in touch with family, medical professionals, and social services.
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Federal Public Housing Assistance (FPHA):
- FPHA assists low-income families with housing costs, ensuring they can afford safe and stable housing.
- If an individual or family receives FPHA benefits, they automatically qualify for the free mobile phone program, which helps them stay connected to landlords, housing authorities, and other vital services.
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Veterans Pension and Survivors Benefits:
- This program provides financial assistance to low-income veterans, their spouses, and dependents.
- Veterans and their families who are enrolled in this program qualify for the free mobile phone, helping them stay connected to healthcare services and community support networks.
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Bureau of Indian Affairs General Assistance (BIA):
- The BIA provides financial support to Native American individuals and families, particularly those living on reservations.
- Those enrolled in the BIA General Assistance program are eligible for the free mobile phone program, ensuring that people in remote areas have access to essential communication.
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Tribal Head Start:
- This early childhood education program is designed for Native American children and their families.
- Families with children enrolled in Tribal Head Start qualify for the program, ensuring that parents stay connected to their child’s education and community services.
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Tribal Administered Temporary Assistance for Needy Families (TANF):
- TANF provides temporary financial aid to Native American families with children who are experiencing financial hardship.
- Enrolled families automatically qualify for the mobile phone program, which helps them access work opportunities, childcare, and other critical services.
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Food Distribution Program on Indian Reservations (FDPIR):
- This program offers nutritious food to low-income households on Indian reservations.
- Participation in FDPIR qualifies individuals for the free mobile phone program, helping them stay connected to health and social services.
By meeting one of these two criteria—either qualifying based on income or enrollment in one of the listed government assistance programs—individuals become eligible for the free mobile phone program. This initiative is designed to help low-income individuals and families access essential services. A mobile phone is an important tool for staying connected to healthcare providers, job opportunities, family, and emergency services. Ultimately, the program helps reduce the digital divide and improves the quality of life for those who need it most.
Special plans
Special Plans for California Residents
Individuals residing in California tend to benefit significantly when it comes to free government-provided cell phone plans. This advantage stems from the fact that cellular service providers in California frequently offer a monthly subsidy that surpasses the federal support provided to users in other states. As a result, California residents typically enjoy enhanced benefits, including additional text messages, calling minutes, and data allocations. Below is an overview of what you can anticipate when enrolling in a plan within California:
- Receive unlimited texting and calling, along with 500MB of data at no cost.
- Enjoy unlimited texting and calling, plus 1.2GB of data for a mere $10 monthly fee.
- Access unlimited texting and calling, and benefit from 4GB of data for just $17.60 every month.
- Take advantage of unlimited texting and calling, and secure 10GB of data for $32.60 each month.
Plans for Residents in Other States
For individuals living outside of California, including those in Puerto Rico and the District of Columbia, here’s what you can expect from the Lifeline Assistance free government cell phone program:
Bring Your Own Phone Option
If you choose to bring your own phone, you will receive a complimentary SIM card, unlimited text messaging, and 350 free minutes every month. Initially, you will get 1GB of data for the first three months, followed by a monthly update providing 500MB thereafter. Please note that having a compatible GSM smartphone is a prerequisite for this program.
Free Phone Provision
If you prefer to receive a free phone, you will be provided with a smartphone equipped with data and Wi-Fi capabilities. This option includes unlimited text messaging and 353 calling minutes each month, along with a data allowance of 500MB.
The Program Overview
There are no contracts involved, and signing up for SafeLink Wireless is entirely free. You can easily submit your application online or via phone, making the enrollment process straightforward and quick. Once you join the program, you will benefit from several features associated with your SafeLink Wireless phone:
- Popular features such as call waiting, caller ID, and voicemail are included.
- International long-distance calling is available.
- Any unused calling minutes will roll over to the next month, but this may depend on the specific plan you choose.
- The handset remains operational for one year from the date of shipment. You must recertify your eligibility for the program annually.
Residents of California not only receive a larger number of text messages and minutes but also have access to superior cell phones compared to those in other states, who are typically provided with basic models. Californians often receive Android smartphones, enhancing their overall experience.
Additional Minutes Availability
If you happen to run out of minutes before the month concludes, there are solutions available. You can acquire TracFone Airtime Cards at various retail locations such as CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. Furthermore, these minutes can also be purchased online.
The average plan typically offers around 350 minutes each month, but you can purchase additional minutes as needed. This can be easily handled through our Safelink Wireless/Tracfone Minutes page. Additionally, don't forget that you can utilize Tracfone promo codes to snag some enticing deals on the program.
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