Safelink Wireless

Phone Number
800-723-3546
Email

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Location

PO Box 160490 Hialeah, FL 33016-9997
Office Website
https://www.safelinkwireless.com/

The minutes provided by Safelink Wireless can be used for making local and domestic long-distance calls, as well as for text messaging. The choices available may vary depending on your state and what best aligns with your communication preferences and requirements.

Lifeline + ACP

Free smartphone or BYOP

Unlimited talk

Unlimited text

Calls to Canada and Mexico

25GB high speed data

Up to 5GB of hotspot data
ACP Plan

Free SIM card

Unlimited talk

Unlimited text

Calls to Canada and Mexico

10GB data

Includes 5GB of hotspot data
Lifeline Plan

Free SIM card

350 voice minutes

Unlimited texts

4.5GB data

Qualification

To qualify for Safelink Wireless, participants must meet one of the two eligibility criteria: income-based or program-based qualification.

1. Income-Based Qualification:

A subscriber qualifies for the program if their household income is at or below 135% of the Federal Poverty Guidelines. These guidelines are updated annually, and the specific income thresholds depend on the household size and location. Here’s how it works:

Income Thresholds: The Federal Poverty Guidelines set income limits based on the number of people in the household. For example, a family of four in a high-cost area may have a higher income limit than a similar family in a lower-cost area. Individuals whose incomes fall below this threshold are eligible for the program.
Financial Assistance: By offering a free mobile phone to those below this income threshold, the program helps ease the financial burden for households already struggling to meet basic needs. Access to a free phone helps them stay connected to healthcare, job opportunities, and social support systems.
Communication for Daily Needs: For individuals facing financial difficulties, a mobile phone can be a critical tool. Whether for job applications, healthcare appointments, or connecting with family and friends, a phone is essential for maintaining communication and accessing services.

2. Program-Based Qualification:

Alternatively, individuals can qualify for the free mobile phone program if they are enrolled in one of several government assistance programs. These programs provide crucial support to low-income individuals and families, and enrollment in any one of them automatically qualifies a person for the program. Below are the programs that qualify participants:

Supplemental Nutrition Assistance Program (SNAP):
- SNAP, formerly known as food stamps, provides financial assistance to low-income families to help them purchase food.
- If an individual or family is receiving SNAP benefits, they automatically qualify for the free mobile phone program. This ensures that those already receiving food assistance can also stay connected to other critical services.
Medicaid:
- Medicaid offers healthcare coverage to low-income individuals, including children, elderly adults, and people with disabilities.
- Those enrolled in Medicaid automatically qualify for the program, which ensures they can stay connected to healthcare providers, make appointments, and receive medical services when needed.
Supplemental Security Income (SSI):
- SSI provides financial support to elderly, blind, or disabled individuals who have little or no income.
- People receiving SSI benefits automatically qualify for the mobile phone program, allowing them to stay in touch with family, medical professionals, and social services.
Federal Public Housing Assistance (FPHA):
- FPHA assists low-income families with housing costs, ensuring they can afford safe and stable housing.
- If an individual or family receives FPHA benefits, they automatically qualify for the free mobile phone program, which helps them stay connected to landlords, housing authorities, and other vital services.
Veterans Pension and Survivors Benefits:
- This program provides financial assistance to low-income veterans, their spouses, and dependents.
- Veterans and their families who are enrolled in this program qualify for the free mobile phone, helping them stay connected to healthcare services and community support networks.
Bureau of Indian Affairs General Assistance (BIA):
- The BIA provides financial support to Native American individuals and families, particularly those living on reservations.
- Those enrolled in the BIA General Assistance program are eligible for the free mobile phone program, ensuring that people in remote areas have access to essential communication.
Tribal Head Start:
- This early childhood education program is designed for Native American children and their families.
- Families with children enrolled in Tribal Head Start qualify for the program, ensuring that parents stay connected to their child’s education and community services.
Tribal Administered Temporary Assistance for Needy Families (TANF):
- TANF provides temporary financial aid to Native American families with children who are experiencing financial hardship.
- Enrolled families automatically qualify for the mobile phone program, which helps them access work opportunities, childcare, and other critical services.
Food Distribution Program on Indian Reservations (FDPIR):
- This program offers nutritious food to low-income households on Indian reservations.
- Participation in FDPIR qualifies individuals for the free mobile phone program, helping them stay connected to health and social services.
By meeting one of these two criteria—either qualifying based on income or enrollment in one of the listed government assistance programs—individuals become eligible for the free mobile phone program. This initiative is designed to help low-income individuals and families access essential services. A mobile phone is an important tool for staying connected to healthcare providers, job opportunities, family, and emergency services. Ultimately, the program helps reduce the digital divide and improves the quality of life for those who need it most.

Am I Qualitified?

Special plans

Exclusive Plans for California Residents

For those residing in California, the opportunities for free government cell phone plans are particularly advantageous. Cellular service providers in California typically offer enhanced monthly subsidies compared to their counterparts in other states, resulting in a more generous package for users. This means that California residents often enjoy additional text messages, call minutes, and data allowances. Below are the standard offerings available under different plans in California:

Unlimited texting and calling along with 500MB of data at no cost.
Unlimited texting and calling with 1.2GB of data for only $10 each month.
Unlimited texting and calling plus 4GB of data for a monthly fee of $17.60.
Unlimited texting and calling, accompanied by 10GB of data for $32.60 each month.

Plans Available in Other States

For individuals living in other states, including Puerto Rico and the District of Columbia, the Lifeline assistance program provides an array of options for free government cell phone plans. Here’s what you can generally expect:

Bring Your Own Device

Participants in the Bring Your Own Phone program will receive a free SIM card, along with unlimited text messaging, 350 monthly minutes for calls, and 1GB of data for the initial three months. Following that, users will receive a monthly data allowance of 500MB. It’s important to note that participants must possess a compatible GSM smartphone to take part in this program.

Receive a Complimentary Phone

If you prefer, you can opt to receive a free smartphone equipped with data and Wi-Fi capabilities. This option includes unlimited texting and 353 monthly calling minutes, as well as 500MB of data.

Program Overview

Signing up for SafeLink Wireless is straightforward and requires no binding contract. Interested individuals can easily complete their applications online or by calling customer service. The registration process is quick and user-friendly. Once enrolled, you can expect several features with your SafeLink Wireless phone:

Standard features such as call waiting, caller ID, and voicemail services.
Options for international long-distance calling.
Unused minutes may roll over to the following month, depending on the chosen plan.
The phone remains active for a year from the time it’s shipped, and annual recertification of eligibility is required.

California residents typically receive a more robust package, which includes increased text messaging and calling minutes. In contrast, residents in other states usually have access to basic cell phones. Those in California often receive Android smartphones, providing a more advanced communication experience.

Access to Additional Minutes

For those who exhaust their monthly minutes before the billing cycle concludes, there are additional options available. Users can purchase TracFone Airtime Cards from various retailers such as CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. Additionally, these minutes can also be acquired online.

The standard plan typically provides around 350 minutes each month, but users have the flexibility to purchase extra minutes as needed. More details on this can be found on the SafeLink Wireless/TracFone Minutes page. Furthermore, users can take advantage of TracFone promo codes to access discounts and special offers on their plans.

In summary, California residents enjoy a superior selection of free government cell phone plans, thanks to higher subsidies from local carriers. However, the Lifeline assistance program still provides valuable options for those in other states, ensuring that all eligible individuals have access to essential communication services.