Safelink Wireless

Phone Number
800-723-3546
Email

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Location

PO Box 160490 Hialeah, FL 33016-9997
Office Website
https://www.safelinkwireless.com/

The minutes provided by Safelink Wireless can be used for making local and domestic long-distance calls, as well as for text messaging. The choices available may vary depending on your state and what best aligns with your communication preferences and requirements.

Lifeline + ACP

Free smartphone or BYOP

Unlimited talk

Unlimited text

Calls to Canada and Mexico

25GB high speed data

Up to 5GB of hotspot data
ACP Plan

Free SIM card

Unlimited talk

Unlimited text

Calls to Canada and Mexico

10GB data

Includes 5GB of hotspot data
Lifeline Plan

Free SIM card

350 voice minutes

Unlimited texts

4.5GB data

Qualification

To qualify for Safelink Wireless, participants must meet one of the two eligibility criteria: income-based or program-based qualification.

1. Income-Based Qualification:

A subscriber qualifies for the program if their household income is at or below 135% of the Federal Poverty Guidelines. These guidelines are updated annually, and the specific income thresholds depend on the household size and location. Here’s how it works:

Income Thresholds: The Federal Poverty Guidelines set income limits based on the number of people in the household. For example, a family of four in a high-cost area may have a higher income limit than a similar family in a lower-cost area. Individuals whose incomes fall below this threshold are eligible for the program.
Financial Assistance: By offering a free mobile phone to those below this income threshold, the program helps ease the financial burden for households already struggling to meet basic needs. Access to a free phone helps them stay connected to healthcare, job opportunities, and social support systems.
Communication for Daily Needs: For individuals facing financial difficulties, a mobile phone can be a critical tool. Whether for job applications, healthcare appointments, or connecting with family and friends, a phone is essential for maintaining communication and accessing services.

2. Program-Based Qualification:

Alternatively, individuals can qualify for the free mobile phone program if they are enrolled in one of several government assistance programs. These programs provide crucial support to low-income individuals and families, and enrollment in any one of them automatically qualifies a person for the program. Below are the programs that qualify participants:

Supplemental Nutrition Assistance Program (SNAP):
- SNAP, formerly known as food stamps, provides financial assistance to low-income families to help them purchase food.
- If an individual or family is receiving SNAP benefits, they automatically qualify for the free mobile phone program. This ensures that those already receiving food assistance can also stay connected to other critical services.
Medicaid:
- Medicaid offers healthcare coverage to low-income individuals, including children, elderly adults, and people with disabilities.
- Those enrolled in Medicaid automatically qualify for the program, which ensures they can stay connected to healthcare providers, make appointments, and receive medical services when needed.
Supplemental Security Income (SSI):
- SSI provides financial support to elderly, blind, or disabled individuals who have little or no income.
- People receiving SSI benefits automatically qualify for the mobile phone program, allowing them to stay in touch with family, medical professionals, and social services.
Federal Public Housing Assistance (FPHA):
- FPHA assists low-income families with housing costs, ensuring they can afford safe and stable housing.
- If an individual or family receives FPHA benefits, they automatically qualify for the free mobile phone program, which helps them stay connected to landlords, housing authorities, and other vital services.
Veterans Pension and Survivors Benefits:
- This program provides financial assistance to low-income veterans, their spouses, and dependents.
- Veterans and their families who are enrolled in this program qualify for the free mobile phone, helping them stay connected to healthcare services and community support networks.
Bureau of Indian Affairs General Assistance (BIA):
- The BIA provides financial support to Native American individuals and families, particularly those living on reservations.
- Those enrolled in the BIA General Assistance program are eligible for the free mobile phone program, ensuring that people in remote areas have access to essential communication.
Tribal Head Start:
- This early childhood education program is designed for Native American children and their families.
- Families with children enrolled in Tribal Head Start qualify for the program, ensuring that parents stay connected to their child’s education and community services.
Tribal Administered Temporary Assistance for Needy Families (TANF):
- TANF provides temporary financial aid to Native American families with children who are experiencing financial hardship.
- Enrolled families automatically qualify for the mobile phone program, which helps them access work opportunities, childcare, and other critical services.
Food Distribution Program on Indian Reservations (FDPIR):
- This program offers nutritious food to low-income households on Indian reservations.
- Participation in FDPIR qualifies individuals for the free mobile phone program, helping them stay connected to health and social services.
By meeting one of these two criteria—either qualifying based on income or enrollment in one of the listed government assistance programs—individuals become eligible for the free mobile phone program. This initiative is designed to help low-income individuals and families access essential services. A mobile phone is an important tool for staying connected to healthcare providers, job opportunities, family, and emergency services. Ultimately, the program helps reduce the digital divide and improves the quality of life for those who need it most.

Am I Qualitified?

Special plans

Exclusive Plans for California Residents

Residents of California are fortunate to access some of the most advantageous free government cell phone plans available. This advantage arises from the state-specific subsidies provided by cell phone companies, which tend to be higher than those offered in other states across the nation. Consequently, Californians benefit from plans that typically include more text messages, increased calling minutes, and enhanced data allowances. Below is a detailed breakdown of what California residents can expect from their cell phone plans:

Free Plan: Unlimited text messaging, unlimited talk time, and 500MB of data at no cost.
Low-Cost Plan: Unlimited text messaging, unlimited talk time, and 1.2GB of data for only $10 per month.
Standard Plan: Unlimited text messaging, unlimited talk time, and 4GB of data for just $17.60 per month.
Premium Plan: Unlimited text messaging, unlimited talk time, and 10GB of data for $32.60 per month.

Plans for Residents of Other States

For individuals residing in states outside of California, as well as in Puerto Rico and the District of Columbia, the Lifeline Assistance program offers different benefits. Here’s what you can expect with the free government cell phone plans in these regions:

Bring Your Own Device Option

Eligible participants can choose to bring their own compatible GSM smartphone to the program. Upon enrollment, they will receive a free SIM card along with the following benefits:

Unlimited text messaging
350 free minutes of talk each month
1GB of data for the first three months, followed by a monthly allowance of 500MB thereafter

Receive a Free Smartphone

Alternatively, participants can opt to receive a free smartphone equipped with data and Wi-Fi capabilities. This option includes:

Unlimited text messaging
353 minutes of talk time each month
500MB of data monthly

About the Lifeline Program

The Lifeline program is designed to provide essential communication services to low-income individuals and families. Signing up is completely free, and there is no contract required. Applicants can easily complete the registration process online or by calling the designated number. Once enrolled, users can enjoy a variety of features through their SafeLink Wireless phones, such as:

Standard features like call waiting, caller ID, and voicemail
Options for international long-distance calls
The ability to carry over unused minutes, depending on the selected plan
Annual recertification to confirm eligibility for the service, with the device remaining active for one year after shipment

In comparison, California residents typically receive greater text and minute allowances, along with access to superior devices, such as Android smartphones, while individuals in other regions often receive more basic models.

Additional Minutes Options

If you exhaust your monthly minutes before the billing cycle ends, there are options available to ensure you remain connected. TracFone Airtime Cards can be purchased at various retail locations, including CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. Furthermore, these minutes can also be acquired online.

While the standard plan generally provides 350 monthly minutes, additional minutes can be purchased as needed. For further details and to explore the available options, visit our SafeLink Wireless/Tracfone Minutes page to discover how you can utilize TracFone promo codes to access discounts and enhance your service experience.