Safelink Wireless

Phone Number
800-723-3546
Email

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Location

PO Box 160490 Hialeah, FL 33016-9997
Office Website
https://www.safelinkwireless.com/

The minutes provided by Safelink Wireless can be used for making local and domestic long-distance calls, as well as for text messaging. The choices available may vary depending on your state and what best aligns with your communication preferences and requirements.

Lifeline + ACP

Free smartphone or BYOP

Unlimited talk

Unlimited text

Calls to Canada and Mexico

25GB high speed data

Up to 5GB of hotspot data
ACP Plan

Free SIM card

Unlimited talk

Unlimited text

Calls to Canada and Mexico

10GB data

Includes 5GB of hotspot data
Lifeline Plan

Free SIM card

350 voice minutes

Unlimited texts

4.5GB data

Qualification

To qualify for Safelink Wireless, participants must meet one of the two eligibility criteria: income-based or program-based qualification.

1. Income-Based Qualification:

A subscriber qualifies for the program if their household income is at or below 135% of the Federal Poverty Guidelines. These guidelines are updated annually, and the specific income thresholds depend on the household size and location. Here’s how it works:

Income Thresholds: The Federal Poverty Guidelines set income limits based on the number of people in the household. For example, a family of four in a high-cost area may have a higher income limit than a similar family in a lower-cost area. Individuals whose incomes fall below this threshold are eligible for the program.
Financial Assistance: By offering a free mobile phone to those below this income threshold, the program helps ease the financial burden for households already struggling to meet basic needs. Access to a free phone helps them stay connected to healthcare, job opportunities, and social support systems.
Communication for Daily Needs: For individuals facing financial difficulties, a mobile phone can be a critical tool. Whether for job applications, healthcare appointments, or connecting with family and friends, a phone is essential for maintaining communication and accessing services.

2. Program-Based Qualification:

Alternatively, individuals can qualify for the free mobile phone program if they are enrolled in one of several government assistance programs. These programs provide crucial support to low-income individuals and families, and enrollment in any one of them automatically qualifies a person for the program. Below are the programs that qualify participants:

Supplemental Nutrition Assistance Program (SNAP):
- SNAP, formerly known as food stamps, provides financial assistance to low-income families to help them purchase food.
- If an individual or family is receiving SNAP benefits, they automatically qualify for the free mobile phone program. This ensures that those already receiving food assistance can also stay connected to other critical services.
Medicaid:
- Medicaid offers healthcare coverage to low-income individuals, including children, elderly adults, and people with disabilities.
- Those enrolled in Medicaid automatically qualify for the program, which ensures they can stay connected to healthcare providers, make appointments, and receive medical services when needed.
Supplemental Security Income (SSI):
- SSI provides financial support to elderly, blind, or disabled individuals who have little or no income.
- People receiving SSI benefits automatically qualify for the mobile phone program, allowing them to stay in touch with family, medical professionals, and social services.
Federal Public Housing Assistance (FPHA):
- FPHA assists low-income families with housing costs, ensuring they can afford safe and stable housing.
- If an individual or family receives FPHA benefits, they automatically qualify for the free mobile phone program, which helps them stay connected to landlords, housing authorities, and other vital services.
Veterans Pension and Survivors Benefits:
- This program provides financial assistance to low-income veterans, their spouses, and dependents.
- Veterans and their families who are enrolled in this program qualify for the free mobile phone, helping them stay connected to healthcare services and community support networks.
Bureau of Indian Affairs General Assistance (BIA):
- The BIA provides financial support to Native American individuals and families, particularly those living on reservations.
- Those enrolled in the BIA General Assistance program are eligible for the free mobile phone program, ensuring that people in remote areas have access to essential communication.
Tribal Head Start:
- This early childhood education program is designed for Native American children and their families.
- Families with children enrolled in Tribal Head Start qualify for the program, ensuring that parents stay connected to their child’s education and community services.
Tribal Administered Temporary Assistance for Needy Families (TANF):
- TANF provides temporary financial aid to Native American families with children who are experiencing financial hardship.
- Enrolled families automatically qualify for the mobile phone program, which helps them access work opportunities, childcare, and other critical services.
Food Distribution Program on Indian Reservations (FDPIR):
- This program offers nutritious food to low-income households on Indian reservations.
- Participation in FDPIR qualifies individuals for the free mobile phone program, helping them stay connected to health and social services.
By meeting one of these two criteria—either qualifying based on income or enrollment in one of the listed government assistance programs—individuals become eligible for the free mobile phone program. This initiative is designed to help low-income individuals and families access essential services. A mobile phone is an important tool for staying connected to healthcare providers, job opportunities, family, and emergency services. Ultimately, the program helps reduce the digital divide and improves the quality of life for those who need it most.

Am I Qualitified?

Special plans

Special Plans for Government Cell Phone Assistance

In California, residents often enjoy the most advantageous arrangements when it comes to free government cell phone services. This is primarily due to the fact that the telecommunications companies within the state provide a monthly subsidy that tends to surpass the federal assistance available to users in other regions. As a result, Californians benefit from enhanced offerings, including a higher number of texts, minutes, and data. Below, we outline the various plans available to residents of California.

Unlimited Texts and Unlimited Talk: Receive this plan along with 500MB of data completely free of charge.
Unlimited Texts and Unlimited Talk: For just $10 per month, you'll also receive 1.2 GB of data.
Unlimited Texts and Unlimited Talk: Get 4GB of data for a monthly fee of $17.60.
Unlimited Texts and Unlimited Talk: For $32.60 a month, you can enjoy 10 GB of data.

Plans for Residents in Other States

For those residing outside of California, including in Puerto Rico and the District of Columbia, the Lifeline Assistance free government cell phone plan offers a slightly different set of benefits. Here's a breakdown of what you can expect:

Bring Your Own Phone

If you choose to use your own phone, you will receive a complimentary SIM card along with unlimited texts, 350 free minutes per month, and 1 GB of data for the first three months. Following that, your data allowance will update to 500MB each month. Please note that you must possess a compatible GSM smartphone to take advantage of this option.

Receive a Free Phone

Alternatively, you can receive a free smartphone equipped with data and Wi-Fi capabilities. This plan grants you unlimited texts and 353 monthly minutes along with an initial 500MB of data.

Program Overview

The program is designed to be user-friendly, requiring no contracts to be signed, and enrollment for SafeLink Wireless is completely free. You have the option to apply online or call a designated number for assistance. The sign-up process is streamlined and efficient, ensuring that you can easily access the benefits offered through the program. Here are some of the features you can expect with your SafeLink Wireless phone:

Popular features such as call waiting, caller ID, and voicemail.
Options for international long-distance calls.
Unused minutes may carry over, contingent upon the selected plan.
Your handset will remain active for one year following shipment; you will need to recertify your eligibility for the program on an annual basis.

Notably, residents in California receive enhanced features, including a greater number of texts and minutes. They are also provided with superior smartphones, specifically Android devices, while individuals in other states typically receive more basic models.

Additional Minute Options

If you exhaust your monthly minutes before the cycle concludes, there are options to stay connected. You can purchase TracFone Airtime Cards available at locations like CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. Additionally, these minutes can be purchased online for convenience.

The standard plan typically offers around 350 minutes each month. However, you have the flexibility to buy additional minutes as necessary. For more information, you can visit our SafeLink Wireless/Tracfone Minutes page. Additionally, utilizing Tracfone promo codes may provide you with even more benefits and discounts on the program.