TruConnect

Phone Number
800-430-0443
Email

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Location

1510 E Florence Ave, Los Angeles, CA 90001-2536
Office Website
https://www.truconnect.com/plans

The minutes provided by TruConnect can be used for making local and domestic long-distance calls, as well as for text messaging. The choices available may vary depending on your state and what best aligns with your communication preferences and requirements.

ACP-only Plan

Android or LTE hotspot device

Unlimited talk

Unlimited text

8GB data monthly

Free international calling
ACP + Lifeline Plan (California)

Android or LTE hotspot device

Unlimited talk

Unlimited text

14GB data monthly

Free international calling
ACP + Lifeline Plan

Android or LTE hotspot device

Unlimited talk

Unlimited text

Up to 12.5GB data monthly

Qualification

To qualify for TruConnect, participants must meet one of the two eligibility criteria: income-based or program-based qualification.

1. Income-Based Qualification:

A subscriber qualifies for the program if their household income is at or below 135% of the Federal Poverty Guidelines. These guidelines are updated annually, and the specific income thresholds depend on the household size and location. Here’s how it works:

Income Thresholds: The Federal Poverty Guidelines set income limits based on the number of people in the household. For example, a family of four in a high-cost area may have a higher income limit than a similar family in a lower-cost area. Individuals whose incomes fall below this threshold are eligible for the program.
Financial Assistance: By offering a free mobile phone to those below this income threshold, the program helps ease the financial burden for households already struggling to meet basic needs. Access to a free phone helps them stay connected to healthcare, job opportunities, and social support systems.
Communication for Daily Needs: For individuals facing financial difficulties, a mobile phone can be a critical tool. Whether for job applications, healthcare appointments, or connecting with family and friends, a phone is essential for maintaining communication and accessing services.

2. Program-Based Qualification:

Alternatively, individuals can qualify for the free mobile phone program if they are enrolled in one of several government assistance programs. These programs provide crucial support to low-income individuals and families, and enrollment in any one of them automatically qualifies a person for the program. Below are the programs that qualify participants:

Supplemental Nutrition Assistance Program (SNAP):
- SNAP, formerly known as food stamps, provides financial assistance to low-income families to help them purchase food.
- If an individual or family is receiving SNAP benefits, they automatically qualify for the free mobile phone program. This ensures that those already receiving food assistance can also stay connected to other critical services.
Medicaid:
- Medicaid offers healthcare coverage to low-income individuals, including children, elderly adults, and people with disabilities.
- Those enrolled in Medicaid automatically qualify for the program, which ensures they can stay connected to healthcare providers, make appointments, and receive medical services when needed.
Supplemental Security Income (SSI):
- SSI provides financial support to elderly, blind, or disabled individuals who have little or no income.
- People receiving SSI benefits automatically qualify for the mobile phone program, allowing them to stay in touch with family, medical professionals, and social services.
Federal Public Housing Assistance (FPHA):
- FPHA assists low-income families with housing costs, ensuring they can afford safe and stable housing.
- If an individual or family receives FPHA benefits, they automatically qualify for the free mobile phone program, which helps them stay connected to landlords, housing authorities, and other vital services.
Veterans Pension and Survivors Benefits:
- This program provides financial assistance to low-income veterans, their spouses, and dependents.
- Veterans and their families who are enrolled in this program qualify for the free mobile phone, helping them stay connected to healthcare services and community support networks.
Bureau of Indian Affairs General Assistance (BIA):
- The BIA provides financial support to Native American individuals and families, particularly those living on reservations.
- Those enrolled in the BIA General Assistance program are eligible for the free mobile phone program, ensuring that people in remote areas have access to essential communication.
Tribal Head Start:
- This early childhood education program is designed for Native American children and their families.
- Families with children enrolled in Tribal Head Start qualify for the program, ensuring that parents stay connected to their child’s education and community services.
Tribal Administered Temporary Assistance for Needy Families (TANF):
- TANF provides temporary financial aid to Native American families with children who are experiencing financial hardship.
- Enrolled families automatically qualify for the mobile phone program, which helps them access work opportunities, childcare, and other critical services.
Food Distribution Program on Indian Reservations (FDPIR):
- This program offers nutritious food to low-income households on Indian reservations.
- Participation in FDPIR qualifies individuals for the free mobile phone program, helping them stay connected to health and social services.
By meeting one of these two criteria—either qualifying based on income or enrollment in one of the listed government assistance programs—individuals become eligible for the free mobile phone program. This initiative is designed to help low-income individuals and families access essential services. A mobile phone is an important tool for staying connected to healthcare providers, job opportunities, family, and emergency services. Ultimately, the program helps reduce the digital divide and improves the quality of life for those who need it most.

Am I Qualitified?

Special plans

Exclusive Plans Overview

Our telecom services provide a variety of plans tailored to cater to different regions, ensuring that customers have access to the best communication tools. Below are the specifics of our plans for California and other states, including a unique offering for Texas residents.

California Plan

For residents of California, we offer an exceptional plan that includes unlimited texting and unlimited voice calling, along with 500MB of mobile data. A standout feature of this program is the provision of a complimentary smartphone, which is typically an Android device. Additionally, this plan includes 200 minutes of calls to Mexico, making it a great choice for those who need to stay connected with friends and family across the border. This comprehensive package ensures that all your communication needs are met without any hassle.

Plans for Other States

In contrast, our plans for states outside of California are designed differently. These plans provide customers with 100 minutes of calling each month, unlimited texting, and the same 500MB of mobile data. While the offerings may not be as extensive as those available in California, they still provide essential services that allow users to stay in touch and manage their communication effectively.

Texas Plan

The Texas plan stands out with its unique features. Similar to the other state plans, it includes 500MB of data and unlimited texting. However, it offers a more limited voice calling option, providing 100 minutes per month. This plan is ideal for Texas residents who prioritize texting and data usage over voice calls, ensuring that they can stay connected in a manner that suits their personal communication style.

Comparative Analysis of Plans

When comparing these plans, it's clear that the California Plan is the most robust, offering unlimited voice communication and additional benefits such as free smartphones and international calling minutes. The inclusion of unlimited texting and a generous data allowance makes it attractive for users who rely heavily on their mobile devices. On the other hand, the plans in other states, while slightly limited in calling minutes, still provide a solid base for essential communication needs.

In Texas, the plan’s structure acknowledges the different usage patterns of residents, focusing more on text and data rather than voice calls. This flexibility allows customers to choose a plan that better aligns with their communication habits.

Target Audience

These plans are designed to cater to a wide range of customers. The California Plan is perfect for individuals who require extensive communication capabilities, such as families, professionals, and students who stay connected with peers. The plans available in other states appeal to users who may not require as much voice calling but still need reliable texting and data services. Meanwhile, the Texas Plan serves those who prefer texting and occasional voice communication, highlighting the diversity in mobile usage preferences.

Conclusion

In summary, our special plans are crafted to meet the varied needs of our customers across different states. From the comprehensive California Plan to the more streamlined offerings in other states and the Texas Plan that balances text and voice communication, we strive to provide options that enhance connectivity. By understanding the unique demands of each region, we can ensure that all customers have access to the tools they need to communicate effectively.