Safelink Wireless

Phone Number
800-723-3546
Email

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Location

PO Box 160490 Hialeah, FL 33016-9997
Office Website
https://www.safelinkwireless.com/

The minutes provided by Safelink Wireless can be used for making local and domestic long-distance calls, as well as for text messaging. The choices available may vary depending on your state and what best aligns with your communication preferences and requirements.

Lifeline + ACP

Free smartphone or BYOP

Unlimited talk

Unlimited text

Calls to Canada and Mexico

25GB high speed data

Up to 5GB of hotspot data
ACP Plan

Free SIM card

Unlimited talk

Unlimited text

Calls to Canada and Mexico

10GB data

Includes 5GB of hotspot data
Lifeline Plan

Free SIM card

350 voice minutes

Unlimited texts

4.5GB data

Qualification

To qualify for Safelink Wireless, participants must meet one of the two eligibility criteria: income-based or program-based qualification.

1. Income-Based Qualification:

A subscriber qualifies for the program if their household income is at or below 135% of the Federal Poverty Guidelines. These guidelines are updated annually, and the specific income thresholds depend on the household size and location. Here’s how it works:

Income Thresholds: The Federal Poverty Guidelines set income limits based on the number of people in the household. For example, a family of four in a high-cost area may have a higher income limit than a similar family in a lower-cost area. Individuals whose incomes fall below this threshold are eligible for the program.
Financial Assistance: By offering a free mobile phone to those below this income threshold, the program helps ease the financial burden for households already struggling to meet basic needs. Access to a free phone helps them stay connected to healthcare, job opportunities, and social support systems.
Communication for Daily Needs: For individuals facing financial difficulties, a mobile phone can be a critical tool. Whether for job applications, healthcare appointments, or connecting with family and friends, a phone is essential for maintaining communication and accessing services.

2. Program-Based Qualification:

Alternatively, individuals can qualify for the free mobile phone program if they are enrolled in one of several government assistance programs. These programs provide crucial support to low-income individuals and families, and enrollment in any one of them automatically qualifies a person for the program. Below are the programs that qualify participants:

Supplemental Nutrition Assistance Program (SNAP):
- SNAP, formerly known as food stamps, provides financial assistance to low-income families to help them purchase food.
- If an individual or family is receiving SNAP benefits, they automatically qualify for the free mobile phone program. This ensures that those already receiving food assistance can also stay connected to other critical services.
Medicaid:
- Medicaid offers healthcare coverage to low-income individuals, including children, elderly adults, and people with disabilities.
- Those enrolled in Medicaid automatically qualify for the program, which ensures they can stay connected to healthcare providers, make appointments, and receive medical services when needed.
Supplemental Security Income (SSI):
- SSI provides financial support to elderly, blind, or disabled individuals who have little or no income.
- People receiving SSI benefits automatically qualify for the mobile phone program, allowing them to stay in touch with family, medical professionals, and social services.
Federal Public Housing Assistance (FPHA):
- FPHA assists low-income families with housing costs, ensuring they can afford safe and stable housing.
- If an individual or family receives FPHA benefits, they automatically qualify for the free mobile phone program, which helps them stay connected to landlords, housing authorities, and other vital services.
Veterans Pension and Survivors Benefits:
- This program provides financial assistance to low-income veterans, their spouses, and dependents.
- Veterans and their families who are enrolled in this program qualify for the free mobile phone, helping them stay connected to healthcare services and community support networks.
Bureau of Indian Affairs General Assistance (BIA):
- The BIA provides financial support to Native American individuals and families, particularly those living on reservations.
- Those enrolled in the BIA General Assistance program are eligible for the free mobile phone program, ensuring that people in remote areas have access to essential communication.
Tribal Head Start:
- This early childhood education program is designed for Native American children and their families.
- Families with children enrolled in Tribal Head Start qualify for the program, ensuring that parents stay connected to their child’s education and community services.
Tribal Administered Temporary Assistance for Needy Families (TANF):
- TANF provides temporary financial aid to Native American families with children who are experiencing financial hardship.
- Enrolled families automatically qualify for the mobile phone program, which helps them access work opportunities, childcare, and other critical services.
Food Distribution Program on Indian Reservations (FDPIR):
- This program offers nutritious food to low-income households on Indian reservations.
- Participation in FDPIR qualifies individuals for the free mobile phone program, helping them stay connected to health and social services.
By meeting one of these two criteria—either qualifying based on income or enrollment in one of the listed government assistance programs—individuals become eligible for the free mobile phone program. This initiative is designed to help low-income individuals and families access essential services. A mobile phone is an important tool for staying connected to healthcare providers, job opportunities, family, and emergency services. Ultimately, the program helps reduce the digital divide and improves the quality of life for those who need it most.

Am I Qualitified?

Special plans

Exclusive Plans for California Residents

Individuals residing in California often enjoy the most advantageous offers when it comes to complimentary government cell phone services. This is largely due to the fact that telecommunications providers in California tend to provide a monthly subsidy that frequently surpasses the federal assistance available to users in other states. As a result, California residents benefit from a greater allocation of text messages, talk time, and typically more data. Below is an overview of the plans available to residents in California.

Unlimited texts and calls along with 500MB of data at no cost
Unlimited texts and calls, plus 1.2 GB of data for just $10 each month
Unlimited texts and calls, along with 4GB of data for $17.60 a month
Unlimited texts and calls, and 10 GB of data for $32.60 monthly

Plans Available for Residents of Other States

For individuals living in states outside of California, along with residents of Puerto Rico and the District of Columbia, here are the details of what to expect from the Lifeline Assistance free government cell phone program.

Bring Your Own Device (BYOD) Option

If you choose to bring your own device, you will receive a complimentary SIM card, unlimited text messaging, 350 free minutes each month, and 1 GB of data for the first three months. After the initial period, you will receive 500MB of data each month. Please ensure that you have a compatible GSM smartphone to take advantage of this program.

Receive a Free Mobile Device

Alternatively, you can opt to receive a complimentary smartphone equipped with data and Wi-Fi capabilities. This plan includes unlimited text messaging and 353 minutes of calling each month, in addition to 500MB of data.

Overview of the Program

The SafeLink Wireless program does not require you to sign a contract, and signing up is entirely free. You can submit your application conveniently online or by calling the designated number. The sign-up process is straightforward and efficient. By enrolling in the SafeLink Wireless program, you can expect to access a variety of features, including:

Popular services such as call waiting, caller ID, and voicemail
International long-distance calling capabilities
Unused minutes can carry over, depending on the specific plan you choose
Your mobile device remains active for one year from the date of shipment; you will need to recertify your eligibility for the program annually

Residents of California generally receive more text messages and calling minutes compared to those in other states, who may receive more basic mobile devices. In contrast, California residents often receive Android smartphones as part of their plans.

Accessing Additional Minutes

If you exhaust your monthly minutes before the billing cycle concludes, you are still covered. You can purchase TracFone Airtime Cards, which are available at various retailers, including CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. Additionally, these minutes can also be acquired online.

The typical plan provides an average of 350 minutes each month; however, you have the flexibility to purchase extra minutes as needed. This service is detailed on our SafeLink Wireless/TracFone Minutes page. By utilizing a TracFone promo code, you may be able to secure special deals related to this program.